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Remote team management requires excellent communication, task monitoring, and collaboration.
Companies that have large remote teams have tackled these aspects in a variety of ways. Some have employed a Head of Remote Operations to coordinate the extra workload.
Remote team management software has also exploded onto the SaaS scene in the last year. Many tools and applications on the market can help thousands of companies move their operations into the cloud.
So, which products can handle the critical elements of your remote processes?
Unfortunately, there isn’t one software that can do everything you need. Instead, we compiled a list of the remote team management software All-Stars for companies of all sizes and industries. Check out our recommendations for the complete remote tech stack, as well as useful tips on choosing the right software below.
A remote working tool specializes in different aspects of remote team project management.
1. Companies first need to set up the infrastructure for remote work. To do this, they need software that can distribute equipment and computers. An application that can handle the logistics of shipping these products and related IT assistance is a must.
2. They will also need a program to administer payments and legal transactions. Salaries and contract signings can all be focused on one domain to make things easier on your legal and HR departments.
3. Software for customer relationship management (CRM) will cover your customers’ entire journey from entering your website to their first purchase and beyond. Whether you decide to go with an AI or other support options, customer inquiries and interactions can also be addressed by one of these applications.
4. Typically, remote employees don’t punch a clock at the start and finish of their day. They either log their hours or output in an application. Time management software and remote training programs allow companies to measure a distributed team’s efficiency and develop a skilled remote workforce.
5. A communication and collaboration tool is the foundation of your remote team. It keeps everyone on the same page and swimming in the right direction and ensures their projects are done effectively.
Once you have all of these remote working tools, you will be ready to manage your remote workforce.
Choosing the right software for your company comes down to specific criteria for each need. Since you’ll be employing multiple software for your remote tech stack, let’s look at what to look for in each application.
These are just a few tips on choosing the right software. For even more advice, check our suggestions on the best software below.
Deel is an international payment and legal remote team tool that can help your company hire remote contractors from 150 countries. They can onboard your employees, create and sign their contracts, collect tax and employment documents, and run your payroll. Their instant invoice system means you’ll have proof of payment in minutes in an easily accessible location.
The best thing about Deel is how they track necessary documentation for employees. They employ 200+ legal experts that specialize in international and domestic laws for all their market. Suppose you have an employee in Germany who is missing four tax documents you’ve never even heard of. In that case, Deel will send you and the employee a notification and avoid any costly mistakes.Features:
Remote teams handle payroll for more than 450 remote-first companies. They specialize in businesses whose infrastructure is entirely remote. The app has features for employee check-in, compensation management, digital signatures, organization charts, reimbursements and expense payments, and an asset tracker.
They also have a management suite for all your remote team’s applications, keeping them organized and available in one place. Their time tracking mechanism sets them apart from other companies because it can automatically pay your employees after it's integrated.Features:
If you’re not satisfied with Deel nor Remote Team, then we recommend trying Justworks. They can bundle your compliance, HR, payroll, and benefits under their encompassing software umbrella.
Their payroll feature is especially intuitive with automatic direct deposits, vendor and contract payments, direct deposit splitting, and you can easily integrate Xero, Quickbooks, and QBO.
GroWrk addresses all your home office setup needs. Their services can be easily assimilated into your HR software and provide access to a network of vendors worldwide. They distribute laptops, office hardware, and furniture to remote teams in more than 100 different countries.
Every laptop Growrk delivers has Apple Business Manager MDM already installed. Their furniture prioritizes the everyday problems of home office work by being ergonomic and space-conscious. They are fully stocked equipment rooms on the cloud, and a vital resource to any office manager tasked with equipping a remote team.
GroWrk is perfect for any budget size because of its payment options. They have twelve, and twenty four-month options that can save your budget from a massive expense while keeping your remote workers comfortable and satisfied.Features:
With modern furniture styles like sit-stand desks and kneeling chairs, Fully has become the leader in remote space furniture that is good for your health. They are huge advocates of active sitting and its positive effects on your body and mental state.
Their website also has many items that accommodate the home office’s everyday problems, including space dividers and privacy panels. These furniture pieces can help when working in shared spaces, while their extensive set of storage options will keep the home office tidy and organized.Features:
Design Public group is another option for home office equipment. They are a B2B and B2C furniture company that recently opened a website specializing in remote working equipment.
They will build a custom website for your company where employees can choose from their 500,000+ item furniture and equipment catalogue.
Slack’s best part is regular messaging and video calls on the same platform.
With the “Channels” section of their platform, you can easily organize tasks. Employees will receive a different set of hashtags related to their work (like #covid-19 planning) and will be able to join and monitor a group chat specifically related to that topic. This makes it much easier for employees to filter out irrelevant messages and stay updated on their work.
One thing that makes Slack stand out among remote team tools is its “Slack Connect” option. Using this service allows you to join other Slack groups based on your speciality. Like slack groups for remote workers, product managers or digital marketers. These groups allow professionals in similar fields to grow and help each other without having to go to in-person networking events.Features:
Microsoft teams is one of the most popular communication software used by remote companies. With their all-in-one software, you can be working on a project with your team and chatting in a group, then switch to a video meeting with one click.
Microsoft teams also pair perfectly with the Microsoft suite. If your team uses Word, Excel, Powerpoint, or another Microsoft software, they can collaborate using Teams. This is the best communication software for any company that already uses multiple Microsoft products.
Friday.app is another communication application you should consider. Beyond the basics of messaging, video chatting, and calling, it also functions as an excellent task manager and a daily planner.
They have a “goals” and “routines” section that will keep your remote staff focused on their regular responsibilities as well as their deadlines and results.
The perfect CRM should assist with sales, marketing, service, commerce, be a viable platform, and build towards success in your industry. Salesforce offers all of that in one place for your company to utilize.
Salesforce gives you the ability to adjust your sales strategy as you go so you can respond to new markets and industry changes, effectively preparing you for the inevitable.
Smart companies view customer service as a potential sale-generating opportunity for your company — a well-handled support request results in a dedicated and loyal customer that will return to buy more.Features:
The Hubspot marketing cloud will help grow your business and client base. The AI-powered personalization makes sure that these leads and customer pools grow with your business, so as you evolve, your client group can evolve with you. This makes a remote marketer’s job easier because they can focus on the actual sale rather than finding the right people for their pitch.
They have Marketing, Sales, Service, and CMS hubs that are easily organized and won’t take long for your team to utilize effectively. They are focused on growth and have flexible plans and options for your company to shift and alter its CRM plan as it grows and changes.Features:
If your company already uses Gmail as their primary messaging service, you might benefit from a CRM like Streak. Instead of being a separate application, Streak plugs into your Gmail interface directly and can handle all your customer relations needs from there.
Directly from your inbox, you’ll have a tool for sales, project management, business development, fundraising, support, hiring, and real estate.
Keeping track of a remote employee’s tasks and work hours can be challenging. If you have multiple employees, you will have many schedules, events, and deadlines to keep in mind for each person. This much information can be confusing to even the most-experienced HR staff. With Asana, you can see a remote team’s plans, track progress, and discuss work all in one place.
From their portal, you can add and assign action items easily. Your remote team members will start every workday by sitting down at their PC and opening Asana to see what is expected of them for the day. The application organizes this information for them and allows updates on both ends so projects can be submitted and assigned in realtime.Features:
The physical separation of distributed teams makes it challenging to get an idea of what everyone is doing and the big picture. Monday.com makes an entire company or team’s schedule easier to comprehend. On Monday, employees and the team manager can view overlapping tasks, their scope, and their deadline to make managing and delegating duties more streamlined and simpler to picture.
Monday also has an easy task assignment option where employees and management can update each other on progress. Creating a task like “creative work request form,” you can assign a job to your creative team with a due date and brief in a matter of minutes. Once inside the project, remote workers can communicate privately or publicly to provide information on their progress and any questions.Features:
Jira is another priority task manager you can try. Their “Scrum boards” allow teams to see everything they are working on, what needs to be done, and what has already been completed. They also have roadmaps and other organizational tools to keep your team’s vision of the future clear and precise.
Video messages are a great way to train workers, communicate between teams, and record video briefings. With Loom, you can do all of that while also screen sharing for demos and presentations.
Imagine you need to onboard several remote workers at once. The time it would take for your HR staff and teleworkers to get them up to speed could set back your progress. By having experienced colleagues record training and demo videos, new employees will get first-hand knowledge on their favourite devices that they can access and utilize whenever they want.
Video briefings are also a great way to liven up interactions between management and remote workers. Instead of boring PDFs and word documents, you can describe tasks and assignments in a fresh and personal way. Some things are just better said than written.Features:
Lessonly is another simple way for your teams to learn and practice. They have customer service, sales, talent and enterprise options. Your team can record videos and tutorials to make the processes easier to understand and learn for all of these.
Skyprep is another software that provides virtual classrooms and compliance, external, and internal training. You can upload almost any type of file into their dashboard, and new employees will have access to it there.
If you wanted, you could put your entire training regiment on Skyprep and streamline the whole process.
If you think about your company as a sports team, then the software it chooses genuinely needs to be of an all-star calibre. The companies we’ve selected above are all great for managing remote teams because they fit all of the criteria a remote team needs to flourish. They are simple, straightforward, multi-faceted, and flexible. That sounds like the ideal remote work job description to us.
Companies need to do their best to keep up with the growing remote work world and its related technologies or suffer failure. Assigning something like payroll management to an individual employee or employing inadequate software can and will put your company at a competitive disadvantage for years to come. Hire these All-Stars, and you’ll have the right tool to put you at the head of the pack.
Equipping remote workers is messy-until Now. GroWrk helps companies supply and manage laptops, devices, and other equipment and services in 100+ countries - all through one powerful dashboard.
Want to learn how GroWrk Remote can help you take care of your remote team with ease?